Gift cards can only be refunded back to the original form of payment. Gift cards purchased with cash cannot be refunded. If requesting a refund on the same day the Chick-fil-A Canada gift card(s) was purchased, please visit the Chick-fil-A restaurant where the gift card was purchased. Otherwise, please complete and submit a “Chick-fil-A Gift Card Replacement Form” which can be downloaded here. The gift card’s full balance must be remaining, and the purchase receipt is required. Refunds are up to the Restaurant Operator’s discretion. Allow up to 6 weeks for the form to be processed by CFA Servco.