Are Chick-fil-A gift cards refundable?

Purchases of Chick-fil-A gift cards are generally not refundable. However, a Restaurant Owner-Operator may provide a refund in the Owner-Operator’s discretion if the following conditions are met: the refund is requested on the same day as you bought the gift card; you make the request at the Chick-fil-A Restaurant where you made the purchase; the full balance must be remaining on the gift card; and you provide a copy of the purchase receipt. Otherwise, gift cards are not refundable.

If you would like to exchange a U.S. Chick-fil-A gift card for a Canadian Chick-fil-A gift card, please complete and submit a “Chick-fil-A Gift Card Replacement Form” which can be downloaded here. Allow up to six weeks for the form to be processed by CFA Servco, Inc.