Chick-fil-A Starts the New Year with Two New Restaurant Openings in Ontario: Ottawa and Cambridge
In celebration of the new restaurants, Chick-fil-A will donate about C$68,000 (US$50,000) total to support local hunger relief, and will create approximately 170 jobs in Ontario
TORONTO, ON (January 2, 2025) – Two new Chick-fil-A® restaurants will open this month in Ontario, continuing the brand’s long-term investment in Canada.
The two new locally-owned and operated restaurants will create approximately 170 jobs combined. Both restaurants will offer dine-in and take-out, with Chick-fil-A Cambridge Centre also serving Guests with drive-thru service.
New Restaurants Opening in Ontario
• Chick-fil-A Rideau Centre will begin serving the Ottawa community Thursday, January 9 and is located within the CF Rideau Centre Food Court at 50 Rideau Street, and will be open from 10:00 a.m. to 9:00 p.m. Monday through Saturday. Hussein Tohme has been selected as the independent franchised Owner-Operator. Tohme is from the Ottawa community and has a background managing food and beverage teams for several national restaurant chains. Tohme is excited to build strong relationships with the community through employment opportunities, engaging with neighbouring organizations, and providing great food and hospitality to Guests
• Chick-fil-A Cambridge Centre will begin serving the Cambridge community Thursday, January 16 and is located at 405 Hespeler Road, and will be open from 10:30 a.m. to 10:00 p.m. Monday through Saturday. Olivia O'Brien (nee Efford) has been selected as the independent franchised Owner-Operator. O’Brien is also the local Owner-Operator of Chick-fil-A Kitchener and will be Chick-fil-A’s second multi-restaurant Owner-Operator in Canada. O’Brien is excited to extend her impact in the Waterloo Region, where she is committed to creating remarkable experiences for Guests, assisting the development of her team, and providing a safe and inclusive environment for Team Members.
Locally Owned and Operated
Chick-fil-A’s franchise model is essential to how the restaurant serves others. Most Chick-fil-A restaurants are owned and operated by a single individual, which means Chick-fil-A’s local Owner-Operators are small business owners, not passive investors, who work in their restaurants side by side with their Team Members each day.
Day-to-day activities of the business include employing approximately 70-100 full- and part-time Team Members, serving Guests, cultivating relationships with local organizations and businesses, and tailoring philanthropic efforts to meet the community’s needs.
Quality Ingredients; Delicious Food
Chick-fil-A is known for creating a welcoming, remarkable restaurant experience, starting with friendly service and quality food, including the original Chick-fil-A® Chicken Sandwich.
Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavour. Learn more about Chick-fil-A’s delicious menu here.
Grilled Spicy Deluxe Sandwich & Key Lime Beverages
Chick-fil-A is ringing in the new year with the return of the Grilled Spicy Deluxe Sandwich along with a new menu offering: Key Lime Beverages. Both available in Canada for a limited time, starting January 7.
The Grilled Spicy Deluxe Sandwich packs a gentle heat, featuring a tender grilled chicken breast with a bold pepper blend, Natural Cheddar cheese, lettuce and tomato on a toasted multigrain brioche bun, paired with a creamy Cilantro Lime Sauce. New to Canada, the citrusy Key Lime Lemonade and Key Lime Frosted Lemonade are sweet pick-me-ups to brighten the cold months ahead. Guests can enjoy the Grilled Spicy Deluxe Sandwich and Key Lime Beverages at all Chick-fil-A restaurants in Canada, while supplies last.
Impacting the Community
Since 2020, Chick-fil-A has donated about C$2 million (US$1.46 million) to Second Harvest to support local hunger-relief organizations. Second Harvest is one of Canada’s largest food rescue organizations and helps reduce the environmental impact of food waste by redistributing surplus food from across the supply chain to non-profits throughout the country.
These two new restaurants will also be participating in the Chick-fil-A Shared Table™ program, an initiative that redirects surplus food from participating Chick-fil-A restaurants to local soup kitchens, shelters, food banks and non-profits to help feed those in need.
To date, more than 30 million meals have been created using Chick-fil-A Shared Table donations from 2,200 Chick-fil-A restaurants throughout Canada and the U.S.
Team Member Investment
Chick-fil-A local Owner-Operators strive to hire, develop and retain top talent, helping future leaders optimize their skills and provide pathways for personal and professional development in a welcoming, purpose-driven environment. A career at Chick-fil-A offers a wide range of benefits, including hands-on training and mentoring, competitive pay and benefits, the chance to apply for scholarships to support continued education, and the flexibility to thrive in and outside of work. To learn more about careers at Chick-fil-A restaurants, click here.
Our Growth in Canada
Chick-fil-A met its goal of opening 20 stores in Canada by 2025 ahead of schedule and is excited to continue its long-term investment in Canada, with the aim to open seven to ten restaurants per year. We are seeking franchise candidates in Canada with an entrepreneurial spirit and a CEO mindset, who are passionate about serving great food and providing exceptional hospitality in a fast-paced environment. Chick-fil-A franchisees are independent Owner-Operators who run complex, Chick-fil-A branded restaurant businesses with integrity and stewardship. Learn more about franchising opportunities by visiting our Franchising page.
For more information about Chick-fil-A and stories about the Brand’s food, people and customers, visit chick-fil-a.ca and follow us on Facebook and Instagram.
About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent Owner-Operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia.
Chick-fil-A Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.ca and @ChickfilANews.
Contact: Media Hotline: (800) 404-7196
Email: NewRestaurants@chick-fil-a.com
Twitter: @ChickfilANews