Chick-fil-A East Hills Owner-Operator Paul Bustard and his family.

As the local Owner-Operator of Chick-fil-A East Hills, seasoned business leader Paul Bustard looks forward to serving and strengthening the Calgary community.

Calgary native Paul Bustard, a dedicated community member and seasoned business leader, is set to open Calgary's newest Chick-fil-A restaurant,
Chick-fil-A East Hills, in Spring 2025. With over two decades of experience in the grocery retail industry and a passion for creating positive community impact, Paul is ready to bring his expertise and enthusiasm to this new role. 

Connected across Canada
Paul was born and raised in Calgary, Alberta, and studied business management at Northern Lights College in British Columbia. He then embarked on a successful career path within the grocery retail industry, most recently serving as a catalyst for franchise growth in Western Canada with a well-known Canadian supermarket brand.   

Prioritizing Care and Community in Calgary 
For the past 10 years, Paul has lived within a 10-minute drive of where his future Restaurant will be located, and is excited about the platform that Chick-fil-A East Hills will provide to deepen his impact in the local community. Having a positive influence in Calgary is important to him, and is evident in his ongoing involvement with many local organizations, including serving on the Board of Directors for Brown Bagging for Calgary's Kids. 

Paul also looks forward to engaging in two signature Chick-fil-A corporate social responsibility programs: the Chick-fil-A Remarkable Futures™ scholarship program, which supports educational opportunities for Restaurant Team Members, and the Chick-fil-A Shared Table™ program, which addresses community hunger by redirecting surplus food from
Chick-fil-A restaurants to non-profits that provide meals for neighbours in need.   

Paul has a simple, yet powerful, vision for his Restaurant: “Making our community a better place to work, live, and play.” He sees Chick-fil-A East Hills as more than a Restaurant—he envisions it as a hub for community connection and positive impact. 

“I’m looking forward to creating employment opportunities and continuing to be actively involved in our Calgary community," Paul shares. He plans to offer his Team Members an array of benefits, such as tutoring, financial literacy programs and leadership development opportunities for high school students. Additionally, he intends to host quarterly team-building events, fostering a supportive and engaging work environment. 

Beyond the Restaurant
Outside of work, Paul cherishes spending quality time with his wife, M'Liss, and their three teenage sons. M'Liss will also be a part of the Chick-fil-A East Hills team, providing part-time HR support. 

As Chick-fil-A East Hills prepares to open, the community can look forward to experiencing Paul's dedication to service, his commitment to creating a positive environment and his passion for making a difference in Calgary. 


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Our growth in Canada 
Chick-fil-A is expected to open a record eight Restaurants across Ontario and Alberta in 2025, marking the most openings in Canada in any year since Chick-fil-A opened in 2019. We are seeking franchise candidates in Canada with an entrepreneurial spirit and a CEO mindset, who are passionate about serving great food and providing exceptional hospitality in a fast-paced environment. Chick-fil-A franchisees are independent Owner-Operators who run complex, Chick-fil-A branded restaurant businesses with integrity and stewardship. Learn more about franchising opportunities by visiting our Franchising page.  

About Chick-fil-A, Inc.
Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,000 restaurants across the United States, Canada and Puerto Rico.   

Chick-fil-A opened its first restaurant in the UK in early 2025 with the goal of launching five locations across the UK within the next two years. The first Singapore restaurant is set to open in late 2025, marking the brand's entry into Asia. 
 
Chick-fil-A local Owner-Operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy. More information on Chick-fil-A is available at www.chick-fil-a.ca and @ChickfilANews.