What measures have Chick-fil-A® restaurants taken to help prevent the spread of coronavirus?
All franchised Chick-fil-A restaurant Operators and Team Members have increased handwashing, cleaning and disinfecting procedures.
Our commitment to serving guests safely remains constant and Canadian Operators are equipped and empowered to make decisions that best serve the unique needs of their communities in accordance with local and provincial guidance and regulations. Chick-fil-A Canada also has a third-party partner that audits food safety standards on a monthly basis.
Here are some of the steps we’re taking to help protect restaurant Guests and Team Members in Canada:
- All Team Members are required to complete a health screening prior to each shift.
- Thermometers have been made available to restaurants so that Operators may choose to check Team Member temperatures when starting their shift.
- All delivery meals are required to be sealed with delivery stickers to ensure they have not been opened since being prepared and packaged.
Chick-fil-A will continue working with research experts, other industry partners, and our internal innovation teams to adjust restaurant operating requirements in Canada in an effort to help minimize any potential risk of spreading illness.
Are Chick-fil-A® Team Members wearing face coverings?
Face coverings are optional for Team Members while working. Restaurants continue to follow local and provincial guidance and regulations.
Is in-person dining available at Chick-fil-A® restaurants in Canada?
In-person dining is available at Chick-fil-A restaurants in Canada. Guests can also dine with us through carry-out, drive-thru, mobile ordering on our website and third-party delivery.
We want guests to know that no matter which restaurant you visit, you will continue to receive the high-quality food, service and hospitality that you’ve come to expect from Chick-fil-A. Visit our locations page to find a Chick-fil-A restaurant near you.
What extra precautions are being taken for my delivery orders from Chick-fil-A?
We are taking extra precautions in our restaurants and with delivery orders, including:
- All delivery meals are required to be sealed with stickers to ensure they are not opened after being prepared and packaged.
- “Leave it at my door” is a delivery option through our delivery partner DoorDash in order to limit person-to-person contact.